The more things change, the more they stay the same. When I first starting commenting on the tour and activity segment almost five years ago, it didn’t take long for me to see the opportunities with small tourism businesses. It took me a little longer to identify the challenges however. The tour and activity segment [...]
What do a cork board, sticky notes, note cards, and an Apple style interface have in common? Travel planning of course. Start-up DuffelUp.com is trying carve out their niche in the crowded online trip planning space by offering something a little different, an interface that is simple and familiar. When you plan a trip with [...]
This is a copy of my presentation at the Adventure Travel World Summit. Ofcourse you lose the audio content that goes with it, but you get the gist. I’ve added an outline of the slides along with some commentary that adds context to the slides. Using Social Media Techniques to Improve Customer Conversion View more [...]
This list is sourced from the Uptake Twitter list which can be found at http://www.uptake.com/blog/blogging/the-t-list-does-twitter-join-the-travel-twitterati-beta_239.html. I wanted to separate it out so that I could generate a TweepML list that would make it easy for you to follow them. UPDATE: To prevent having to maintain two lists, one static and one on the TweepML site, [...]
This list consists of a mix of OTAs and metasearch sites that provide a service to consumers on-line. Granted there are some sites that probably fit in here that are communities as well, but I am going for just the sites where people would generally book their own travel. You can follow this list with [...]
For research purposes I have been trying to gather together lists of travel related companies that are using Twitter. I am slowly but surely putting together some for my own, but hopefully also your, use. Here is my first list of companies starting with airlines. If you know of any ideas, please add them to [...]
The Adventure Travel World Summit is on October 19-22, 2009 in historic Quebec City. I’ll be attending this year as a speaker focusing on Social media and distribution systems for the adventure segment. I am really excited about being part of the conference this year because it is really well executed and, from what I [...]
It’s not altogether surprising to see more experience based travel sites popping up. Unlike the “all-in-one” travel sites, this segment still has a tremendous amount of room for growth. Enter on the scene, Kijubi.com, the experience marketplace. It took me a moment to realize that the name, as twodotohish as it is, is actually pronounced [...]
Google just released their newest foray into the world of ratings and reviews with their Sidewiki product. The first, and I think one of the most important things to consider, is that Sidewiki is only available for users who download and install the Google Toolbar. Although there are probably millions of people who have installed [...]
In 1999 I had an opportunity to work with a variety of best of breed e-commerce products for a large retailer in the U.S. midwest. One of the products I worked with was NetPerceptions. The software was developed out of a research program at the University of Minnesota in 1992 and is based on the [...]
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