21 December 2010 ~ 6 Comments

What will 2011 bring for tour and activity providers

The more things change, the more they stay the same.  When I first starting commenting on the tour and activity segment almost five years ago, it didn’t take long for me to see the opportunities with small tourism businesses.  It took me a little longer to identify the challenges however.  The tour and activity segment [...]

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17 November 2010 ~ 0 Comments

Travel Innovator Review – Afar Media

Travel Innovator Review – Afar Media

Afar Connect is a combination social network and group travel tool.  Members complete a profile that defines the type of traveller they are.  The system then allows the member to create trips that can be shared with others on the network.  Members share their experiences with similar travelers and can earn badges for helpiing others [...]

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17 November 2010 ~ 1 Comment

Travel Innovator Review – Goby

Travel Innovator Review – Goby

Goby demonstrated at the last Innovation summit and presented their hyper local search engine.  This time around, they are  presenting their mobile platform which allows the traveler to find activities and local content in a mobile optimized environment.  The platform allows advertisers to target travelers in on location. The content is aggregated through searching and [...]

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17 November 2010 ~ 2 Comments

Travel Innovator Review – OneRez

Travel Innovator Review – OneRez

Small Business marketing and procurement is available in almost every industry.  The original Onerez platform allowed the auto rental franchisees to sell excess inventory through a secret shopper type model on the major OTAs.  The new version of Onerez is focused on helping small business owners to access the business travel market. The Small business [...]

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15 January 2010 ~ 0 Comments

Rezgo Sponsors PhoCusWright Special Report on Tour & Activities

Rezgo Sponsors PhoCusWright Special Report on Tour & Activities

I am very excited to announce that Rezgo has formerly signed a sponsorship agreement for the “When They Get There (and Why They Go)” special report by PhoCusWright, which is focused on the in-destination events, attractions, and activities. Why is Rezgo sponsoring this special report? The tour and activity market is a tremendously important segment [...]

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06 June 2009 ~ 16 Comments

Tourism is an Experience Industry, So Deliver Experiences

One of my favorite things about speaking at conferences and seminars around the World is what I learn while I’m there.  I often find that I learn just as much being at these confernences as the attendees learn from me.  One such experience was at the Creative Lapland Seminar in Rovaniemi, Finland.  The theme of [...]

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03 February 2009 ~ 13 Comments

10 Lessons Learned at Enter 2009

It seems I travel to so many of these conferences now that it is difficult to identify key take-aways from each one.  The thing I enjoy most about these conferences is the collaborating and sharing that comes from an industry that is, in all other cases, extremely competitive.  Here is what I learned from IFITT’s [...]

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09 January 2009 ~ 3 Comments

Travel & Tourism Technology Trends for 2009

Well, last year I suggested that the top 5 trends for 2008 would be: Increase in mobile travel. Niche travel social networks would sprout. The big three would not go anywhere (in hindsight, not really a prediction). Start of Intelligent Agents (symantic search) Long tail would shift I would argue that all of these happened [...]

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30 January 2008 ~ 5 Comments

Top 5 Travel & Tourism Technology Trends for 2008

I had the chance to participate in the Enter 2008 Conference held in Innsbruck, Austria last week. “Organised by the International Federation for Information Technology and Travel & Tourism (IFITT), ENTER 2008 offers a unique forum for academics, industry and government to present and debate state-of-the-art research and industry case studies on the application of [...]

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17 January 2008 ~ 0 Comments

The Value of Travel Agents – Unique Products & Value Add Services

An interesting article was posted by Travelmole.com today that strongly support my view that travel agents need to differentiate themselves by focusing on a niche and providing value added services. The article titled “Travel agents seek supplier support” states that: “A staggering 94% of agents who were concerned with supplier relationships and 79% of travel [...]

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