For most small tour operators, the concept of creating a standardized set of XML messages for the distribution of tour and activity data probably sounds like gobbledegook. For data geeks and standards enthusiasts like the team behind Rezgo, this is a huge milestone in the march towards making small businesses a more visible part of [...]
The OpenTravel Alliance (OpenTravel), the travel industry’s leading distribution specification/standards development organization, announces new projects ranging from functional enhancements to tours and activities to adding electronic miscellaneous document (EMD) information to support merchandising of additional services by airlines. “As the travel industry comes out of the downturn, companies are refining business models to reflect economic [...]
During the OpenTravel Alliance half day session at Eye for Travel’s Distribution Summit in Chicago, we had an opportunity to discuss new and emerging distribution channels including, believe it or not, destination marketers. Although many of the comments were not particularly supportive of this model, I think there is a huge opportunity for destinations to [...]
Packaged goods in traditional retail have a very different meaning to packaged goods in the travel space. In retail, a packaged product is a product that is sold in a “package”, ie. a box or a blister pack (literally packaged). In travel, a packaged product is one that is a combination of two separate products [...]
Joe Buhler sent me a link to a New York Times article titled “Worst Part of a Trip May be Booking It“. The article describes how frustrating the on-line booking experience can be for many consumers and how far behind the travel industry seems to be in comparison to other e-commerce sectors. We continued the [...]
Before you can run, you must first learn to walk. You’ve all heard this many times in your lifetime. Although the saying is overused, it is used because it is true. Although the saying can be applied to travel product distribution, in many cases the players are not even crawling yet. The challenge with any [...]
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