Add-on for the FACVB Presentation - Using Flickr.com for Photo Management

I mentioned in my session at the Florida Association of CVB’s Annual Marketing Summit, that an effective way to manage your photos is to upload them to Flickr.com.  As an example, I have created a new account for myself and uploaded a number of photos that were previously only available in my Facebook profile.  You can access the photostream here.  Note that all the photos have a clearly described title, a good description, and appropriate tags.  Given this is a new account it may take a while for Google to pick up the updates, however, given that I have included the link in this post... Read more »

Small Travel Agencies have advantage in Social Media

It’s not very often that small travel agencies have any kind of advantage over their much larger and better funded counterparts, but when it comes to Social Media they have a distinct advantage.  Small agencies whether they have one employee or many tend to be better prepared to handle personal requests and offer one on one service.  Large agencies, especially OTAs, are generally more focused on volume and, although many have excellent customer service, their smaller margins and focus on the bottom line mean that personal interaction in social media needs to have a clear and measurable... Read more »

Are you a Jetsetter?

I was commenting on some photos on Facebook when I noticed that a couple of my fellow blogging friends, including the Happy Hotelier and Chris Clarke, had added a new application called Jetsetter, developed by VibeAgent. Although the interface is nothing spectacular and the profile candy is a little large for my liking, the application itself is very simple and fun. In their words… Are you a Jetsetter? See how many miles you’ve traveled this year, and how you stack up against your friends! Let your friends know what trips you’re going on and see which of your friends will be... Read more »

The TripAdvisor Cities I’ve Visited

So it certainly didn’t take long for TripAdvisor to rebrand their latest million dollar purchase. The “Where I’ve Been” app is now the TripAdvisor Cities I’ve Visited application on Facebook. Although the application is pretty much the same, it has been rebranded with TripAdvisor branding and now includes a less than smooth integration with the TripAdvisor website. The overall feedback from users has been positive although the forum shows quite a bit of dissappointment with adding cities. I can see why TripAdvisor would want to buy the application. They have... Read more »