04 November 2009 ~ 0 Comments

Commoditization Does Not Spell Death For Adventure Products

In my recent distribution and supply chain collaboration sessions at the Adventure Travel World Summit, I had an opportunity to sit down and discuss aspects of distribution with adventure travel operators and outfitters.  I was joined on the panel by a number of key players in the adventure distribution space including James O’Leonard  (Founder & [...]

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06 November 2007 ~ 5 Comments

Shocking comments from Airline Exec. about Travel Agents

In a recent article about Easyjet’s agreements with Amadeus and Galileo, Ryanair’s communication head, Peter Sharrard referred to travel agents as “parasites” and “rip-off middlemen”. As a direct to consumer supplier, I can understand why Sharrard would consider agents as an expensive intermediary but to alienate them by referring to them in a derogatory fashion [...]

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