Archive | Travel Innovations

03 February 2012 ~ 0 Comments

TripButler is Hoping to Cut Your Roaming Data Bill

TripButler is Hoping to Cut Your Roaming Data Bill

Have you travelled overseas lately and been paranoid about turning on roaming data on your mobile device for fear of coming home to a ridiculous bill?  Well TripButler, a start-up out of Austria is hoping that their portable wifi devices will give technology addicted travelers a reprieve for high roaming charges. The TripButler wifi device [...]

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15 September 2010 ~ 3 Comments

OffandAway.com – Does Bid to Win Auction Model Work for Travel

OffandAway.com – Does Bid to Win Auction Model Work for Travel

You may already be aware of pay to play auction sites like Swoopo and Swipe Auctions, now there is a new player in town who is hoping to be the bid-to-win auction site for luxury hotels.  There is a lot of controversy around the legitimacy of these types of sites and the marketing/advertising strategies are [...]

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15 January 2010 ~ 0 Comments

Rezgo Sponsors PhoCusWright Special Report on Tour & Activities

Rezgo Sponsors PhoCusWright Special Report on Tour & Activities

I am very excited to announce that Rezgo has formerly signed a sponsorship agreement for the “When They Get There (and Why They Go)” special report by PhoCusWright, which is focused on the in-destination events, attractions, and activities. Why is Rezgo sponsoring this special report? The tour and activity market is a tremendously important segment [...]

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17 September 2009 ~ 12 Comments

DMOs and OpenTravel Standards

DMOs and OpenTravel Standards

During the OpenTravel Alliance half day session at Eye for Travel’s Distribution Summit in Chicago, we had an opportunity to discuss new and emerging distribution channels including, believe it or not, destination marketers.  Although many of the comments were not particularly supportive of this model, I think there is a huge opportunity for destinations to [...]

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20 August 2009 ~ 29 Comments

40% of Booking Failures Caused by Technology

Last week I had an opportunity to talk to Claude Guay, formerly an analyst with PhoCusWright but now the CEO of iPerceptions, an analytics company based out of New York.  iPerceptions recently published their Hospitality Index report around the same time that Forrester research came out with their report indicating the customer satisfaction in the [...]

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10 August 2009 ~ 13 Comments

Travel Has Much to Learn from E-Commerce – Recommendation Engines

Travel Has Much to Learn from E-Commerce – Recommendation Engines

In 1999 I had an opportunity to work with a variety of best of breed e-commerce products for a large retailer in the U.S. midwest.  One of the products I worked with was NetPerceptions.  The software was developed out of a research program at the University of Minnesota in 1992 and is based on the [...]

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23 July 2009 ~ 6 Comments

Before Distribution Comes Standardization

Before Distribution Comes Standardization

Before you can run, you must first learn to walk.  You’ve all heard this many times in your lifetime.  Although the saying is overused, it is used because it is true.  Although the saying can be applied to travel product distribution,  in many cases the players are not even crawling yet.  The challenge with any [...]

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29 June 2009 ~ 25 Comments

Why Google City Tours is Important to Tourism

Why Google City Tours is Important to Tourism

Google released their latest labs project called “City Tours” last week.  I was quick to jump on the bandwagon and take a look, but I resisted from posting right away because I wanted to think a little more deeply about the implications of the application.  Let’s not forget that Google is a powerhouse and, if [...]

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06 June 2009 ~ 16 Comments

Tourism is an Experience Industry, So Deliver Experiences

One of my favorite things about speaking at conferences and seminars around the World is what I learn while I’m there.  I often find that I learn just as much being at these confernences as the attendees learn from me.  One such experience was at the Creative Lapland Seminar in Rovaniemi, Finland.  The theme of [...]

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04 June 2009 ~ 0 Comments

Tourism Week – Technology Tip #5 – Sell Globally Deliver Locally

Distribution has been a common (if not cumbersome) part of life for airlines and hotels for many years now.  But hotels and airlines are only the thin edge of the wedge when it comes to the abundance of tourism products that could potentially be distributed.  Destination product suppliers like walking tours, whale watching, boat tours, [...]

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