Travel & Tourism Technology Trends

In October at T4, I published, “Is the new, private-sale travel site business model the real deal? an in-depth look, into the new social e-commerce start-ups, their business model and how the deals get structured. As an active online travel business consultant in the new social e-commerce travel space (flash-travel sales), I am confirming, that [...]

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Well, it has been quite a year working with the gang at Tnooz.  In one year, Tnooz has rocketed in front of all the competing travel technology media sites to become the leading resource for technology news for the travel and tourism industries.  I am immensely proud to be part of this team and to [...]

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I am very excited to announce that Rezgo has formerly signed a sponsorship agreement for the “When They Get There (and Why They Go)” special report by PhoCusWright, which is focused on the in-destination events, attractions, and activities. Why is Rezgo sponsoring this special report? The tour and activity market is a tremendously important segment [...]

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This list is sourced from the Uptake Twitter list which can be found at http://www.uptake.com/blog/blogging/the-t-list-does-twitter-join-the-travel-twitterati-beta_239.html.  I wanted to separate it out so that I could generate a TweepML list that would make it easy for you to follow them. UPDATE: To prevent having to maintain two lists, one static and one on the TweepML site, [...]

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This list consists of a mix of OTAs and metasearch sites that provide a service to consumers on-line.  Granted there are some sites that probably fit in here that are communities as well, but I am going for just the sites where people would generally book their own travel. You can follow this list with [...]

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For research purposes I have been trying to gather together lists of travel related companies that are using Twitter.  I am slowly but surely putting together some for my own, but hopefully also your, use.  Here is my first list of companies starting with airlines.  If you know of any ideas, please add them to [...]

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Google just released their newest foray into the world of ratings and reviews with their Sidewiki product.  The first, and I think one of the most important things to consider, is that Sidewiki is only available for users who download and install the Google Toolbar.  Although there are probably millions of people who have installed [...]

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Last week I had an opportunity to talk to Claude Guay, formerly an analyst with PhoCusWright but now the CEO of iPerceptions, an analytics company based out of New York.  iPerceptions recently published their Hospitality Index report around the same time that Forrester research came out with their report indicating the customer satisfaction in the [...]

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In 1999 I had an opportunity to work with a variety of best of breed e-commerce products for a large retailer in the U.S. midwest.  One of the products I worked with was NetPerceptions.  The software was developed out of a research program at the University of Minnesota in 1992 and is based on the [...]

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In the retail supply chain you have manufacturers who make products, distributors/wholesalers who ship and distribute the products, and retailers who sell the products to end consumers.  At each level there is a mark-up that affects the overall retail price of the product starting with a known cost price.  The retailer, for example, will generally [...]

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