Earlier in the week I asked the following question on Twitter: Question: Who owns customer data? Supplier, Agency, Customer. I would like your thoughts on this? The discussion first came up at the Enter 2009 Conference in Amsterdam where I argued that we, as an industry, need to spend less time hording customer data and [...]
You’ll probably recognize the Three Musketeer’s famous tag line “All for one and one for all”, but does it really work in a software as a service environment? That is the challenge I was faced with this weekend after we released our latest round of updates to Rezgo. The challenge I face everyday with Rezgo [...]
With so much focus on technology and innovation, its nice to see a web company launch something as simple and effective as a good blog site. Granted I can say its a simple technological solution because I know how these things work. That said, the real work in launching something like the Uptake Blog Network [...]
It seems I travel to so many of these conferences now that it is difficult to identify key take-aways from each one. The thing I enjoy most about these conferences is the collaborating and sharing that comes from an industry that is, in all other cases, extremely competitive. Here is what I learned from IFITT’s [...]
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