Archive | July, 2007

31 July 2007 ~ 0 Comments

Managed Content is dead, long live UGC

I’ve been commenting a lot recently about the impact that user generated content is having on travel and tourism online. Now it would seem that others are also recognizing that ugc is quickly becoming the content of choice for most savvy travelers. In a recent post, Jens Thraenhart, commented that DMOs and other tourism agencies [...]

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30 July 2007 ~ 3 Comments

Canada's First E-Tourism Strategy Conference

I am so excited to promote the first Canada-e-connect conference to be held in Vancouver. The goal of the conference is to profile Canada’s tourism industry and to highlight innovations in online marketing and technology that support tourism. This is especially exciting because this conference would normally have been in Ottawa or Toronto prior to [...]

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25 July 2007 ~ 1 Comment

Expert vs. Amateur Reviews

I’ve been following an ongoing discussion on the WIWIH forums about the effect that expert reviews and amateur reviews have on the reputation of a hotel. I find this discussion particularly interesting because it is directly related to the increasing use of user generated content by travelers in the decision making process. Trip Advisor, among [...]

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16 July 2007 ~ 0 Comments

Why Banks Consider Travel a Risky Business

Over the years I’ve worked with dozens of travel agencies and tour operators who have tried and been unsuccessful at getting a merchant account which allows them to accept credit cards for payments. In this credit driven world, it can be difficult to do business if you can’t accept credit cards for payments, especially on [...]

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