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	<title>Comments on: Travel Agents can increase trust by sharing</title>
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	<description>Reviews &#38; commentary on travel technology today and tomorrow</description>
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		<title>By: Stephen Joyce</title>
		<link>http://tourismtechnology.rezgo.com/2007/06/travel-agents-can-increase-trust-by-sharing.html/comment-page-1#comment-24</link>
		<dc:creator>Stephen Joyce</dc:creator>
		<pubDate>Mon, 23 Jun 2008 05:05:05 +0000</pubDate>
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		<description>Thanks for the comment Craig.  Notes are hugely important because they provide historical data for the customer relationship.  Your other comment is also extremely valuable.  You cannot effectively sell what you do not know.  Your approach is definitely a winning one!</description>
		<content:encoded><![CDATA[<p>Thanks for the comment Craig.  Notes are hugely important because they provide historical data for the customer relationship.  Your other comment is also extremely valuable.  You cannot effectively sell what you do not know.  Your approach is definitely a winning one!</p>
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		<title>By: Craig Pavlus</title>
		<link>http://tourismtechnology.rezgo.com/2007/06/travel-agents-can-increase-trust-by-sharing.html/comment-page-1#comment-23</link>
		<dc:creator>Craig Pavlus</dc:creator>
		<pubDate>Mon, 23 Jun 2008 02:33:31 +0000</pubDate>
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		<description>One of the main components of our business is the trust relationship built by our team members with their clients. Notes, Notes and more notes entered into a data base for every conversation is priceless.

Investing in your people. As an example our business is the single largest seller of Tauck Worldwide Vacations, part of the reason, everyone of our sales staff has taken a Tauck Tour and are experts on Tauck.

Again good article.
Craig Pavlus</description>
		<content:encoded><![CDATA[<p>One of the main components of our business is the trust relationship built by our team members with their clients. Notes, Notes and more notes entered into a data base for every conversation is priceless.</p>
<p>Investing in your people. As an example our business is the single largest seller of Tauck Worldwide Vacations, part of the reason, everyone of our sales staff has taken a Tauck Tour and are experts on Tauck.</p>
<p>Again good article.<br />
Craig Pavlus</p>
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		<title>By: Philip Caines</title>
		<link>http://tourismtechnology.rezgo.com/2007/06/travel-agents-can-increase-trust-by-sharing.html/comment-page-1#comment-22</link>
		<dc:creator>Philip Caines</dc:creator>
		<pubDate>Thu, 21 Jun 2007 22:55:00 +0000</pubDate>
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		<description>This is a great article for bringing to light the recent trend in user driven reviews. There is an intrinsic trust that is established when you can hear from people that have been on a tour or stayed at a hotel before. If travel sites can incorporate a user feedback section that allows for honest and candid reviews, the credibility of the site increases greatly.</description>
		<content:encoded><![CDATA[<p>This is a great article for bringing to light the recent trend in user driven reviews. There is an intrinsic trust that is established when you can hear from people that have been on a tour or stayed at a hotel before. If travel sites can incorporate a user feedback section that allows for honest and candid reviews, the credibility of the site increases greatly.</p>
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